Telephone:   0333 9000017
Mobile no:   07595907963
      Email address:   info@itaphealth.com

Privacy Notice

Itap Healthcare Services understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of candidates and clients and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Information About Us

Itap Services Limited, trading as Itap Healthcare Services
Business type:    Limited Company registered in England Company number 0734940404
Registered address:    1st Floor North Westgate House, Harlow, Essex, England, CM20 1YS
Main trading address:      Genesis Center, Innovation way, Stoke on Trent. ST6 4BF.UK
Data Protection Officer:  Manager, Itap Healthcare services
Email address:        info@itaphealth.com
Telephone no:         0333 9000017
Mobile number:     07595907963
Postal Address:      Genesis Center, Innovation way, Stoke on Trent. ST6 4BF.United Kingdom

What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. The personal data that we use is set out in Part 5, below.

What are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:-

  • The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
  • The right to access the personal data wehold about you. Part 10 will tell you how to do this.
  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 11 to find out more.
  • The right to restrict (i.e. prevent) the processing of your personal data.
  • The right to object to us using your personal data for a particular purpose or purposes.
  • The right to data portability. This means that, if you have provided personal data to usdirectly, weare using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  • Part 6 explains more about how weuse your personal data, including automated decision-making.
  • Further information about your rights can also be obtained from the Information commissioner’s Office or your local Citizens Advice Bureau.
  • If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

What Personal Data Do You Collect?

We may collect some or all of the following personal data (this may vary according to your relationship with us:

Candidates Data

  • Name;
  • Date of birth;
  • Gender;
  • Photograph;
  • Marital status;
  • Address;
  • Email address;
  • Telephone number / mobile number;
  • Nationality and proof of identification such as, (copy of passport, driving licence, etc;
  • Employment history;
  • Job title;
  • Education details;
  • Referee details;
  • Next of kin details;
  • Immigration status
  • National insurance number or social security number depending on your country;
  • Details of Financial information for background check and payroll function;
  • Details of criminal convictions if it relates to the job you are applying for;
  • Current remuneration, pensions and benefit arrangement details
  • Diversity information such as, religious similar beliefs, racial, physical or mental health including disability-related details;
  • Extra information derived from your referees;
  • Extra information derived from our clients about your working with them;
  • Information about your preferences and interests
  • Extra information derived from third party sources such as jobsites, linkedin etc
  • IP address;
  • Extra information you choose to tell us.

Clients Data

  • Contact details or the details of individual contacts at your organisation such as,
    • names,
    • position,
    • telephone numbers and
    • email addresses
  •  extra information that someone in your organisation has chosen to tell us.
  • our calls with you may be recorded.

Suppliers Data

  • Details of contacts within your organisation, such as
    • names,
    • telephone numbers,
    • and email addresses.
  • Bank account details for payments.
  • Extra information that someone in your organisation may choose to tell us.
  • Calls with you may be recorded, depending on the applicable local laws and requirements.

Referees & Next of Kin's Data

  • Referees contact detail for job reference such as,
    • Name
    • Telephone
    • Email address
  • Next of kin details in an emergency.
    • Name
    • Telephone
    • Email address

Website Users Data

To help us to improve your experience when using our website and to help us manage the services we provide we collect some data from our website users which includes the following:

  • how you use our website.
  • how often you use our website.
  • your browser type.
  • the location you view our website from.
  • what language you use in viewing our website.
  • when our website is most popular.

How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. We are a Healthcare Recruitment Company and our job is connecting candidates with the right jobs, so your personal data will be used for the following purposes:

Candidates Data

  • Storing your personal data on our database for job finding purpose and updating them as necessary.
  • Collecting your data from social media sites such as Facebook, Linked-in and jobsites.
  • Collecting your data from application forms and CV from our website or in person when you register with us for job purposes.
  • Verifying your details with referees, checking your qualifications and criminal convictions.
  • Providing and managing your account.
  • Supplying ourRecruitment services to you and facilitating the process Your personal details are required in order for usto enter into a contract with you.
  • Providing jobs for you by sending your details to employers.
  • Running our invoicing and payroll processes.
  • Personalising and tailoring our services to you.
  • Communicating with you. This may include responding to emails or calls from you.
  • Supplying you with information by email or by post that you have opted-in to. you  may choose to opt-out at any time by contacting us by phone or email.
  • Fulfilling our obligation with contracts we have with clients and third parties companies.

Clients Data

  • Store data on our database and update them when necessary for recruitment purposes.
  • Use data for marketing campaigns.
  • For targeted recruitment services, we sometimes keep records of clients meetings and conversations.

Suppliers Data

  • Store data on our database and update them when necessary for purchasing of goods purposes.
  • Storing your data enables us offer you services and obtain support and services from your organisation.

Referees & Next of Kin's Data

  • We will contact the Next of kin in cause of an emergency or accidents.
  • We will contact all referees to take up candidates references. This is an important part in our recruitment process and this will depend on the candidates being employed or not.
  • Your details may sometimes be use to contact you in regards to recruitment activities that we think may be of interest to you.

Website Users Data

  • Your details may sometimes be use to contact you in regards to recruitment activities or marketing  

Marketing

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone,text message and post with information, news, and offers on ourservices. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with ourobligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods

  • Two years and deleted if we do not have any meaningful contact with you or the company you are working with or for. By ‘’meaningful contact", we mean, communicating with us electronically, verbally or in written form. This could take the form  of  engaging in activities such as, submitting an updated CV onto our website, online training. Communicating  with us about potential roles by verbal or written forms, opening or reading of an email.
  • We also keep your payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation.
  • We will process your personal data according to the consent we received from you and on expiration of such consent, we will ask further consent to process your personal data in line with our retention policy.

How and Where Do You Store Or Transfer Personal Data?

We will only store or transfer your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.

Who Do You Share My Personal Data With?

We may sometimes contract with third parties in the UK to supply services to you on our behalf. In some cases, those third parties may require access to some or all of your personal data that we hold. These third parties includes the following.

  • Service providers that  provide us with Reference, qualification and criminal record checks.
  • Organisations and individuals who you provided as your referees in your application forms.
  • Prospective employers.
  • Other recruitment agencies who we work with to find you work.
  • Tax authority in relation to any tax issues.
  • External consultants, lawyers, auditors, accountants, business associates, third party service providers who supply services to you on our behalf.
  • Outsourced document storage and IT providers.
  • Marketing technology and suppliers.
  • Jobs and job aggregators to improve our services of finding you work.
  • If we merges with or are acquired by another company or business in the future, or in a meaning discussion about such possibilities, we may share your data in that scenario with the new company or business. 

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 8.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

How Do I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. To make this as easy as possible for you, a Subject Access Request Form is also available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible. There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding. We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

How Do I  Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Name:  Data Protection Officer
Email address: info@itaphealth.com
Telephone number:  0333 9000017
Postal Address:  Genesis Center, Innovation way, Stoke on Trent. ST6 4BF. United kingdom.

Changes To This Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be made available through our website and all documentations.